This Customer Service Minute is what started the Shady T shirt Company. We want to thank Elizabeth, because without her nastiness, we would not have created this awesome website for her. Here is her original email. Let us know if you respond well to people talking to you like this…..
I bought my husband the Breaking Bad t-shirt, Better Call Saul. I just received it yesterday and greatly disappointed. I can see through the shirt. It is definitely the worst possible quality I could ever expect. When I pay that much for a t-shirt, I expect a certain quality. I have ordered much less expensive t-shirts with 100 times better quality than this. Likewise, I have seen some very crappy quality at cheap stores in the mall, like Aeropostale and I think they definitely have you beat. Just Terrible. There’s no way I would give anyone this as a gift, not in a million years. A terrible shame, that obviously you care more about keeping your profits high enough that you would dupe your customers. I do not appreciate being cajoled, hoodwinked, or scammed. You find this way of running a business appealing? You should change your name to Shady T-shirt Company. Lastly, did you throw those junky baseball cards and Hot Wheels car in the box to compensate for something? All you compensated for was space in my trash can. -Elizabeth
Few things…. The shirt she mentions is more expensive than the 100% cotton. Yes it is thin, and Yes we had a few other customers not like it as well. We take these critiques seriously and we are now offering a heavyweight version. Customers who emailed us kindly and asked us for an exchange were reprinted and shipped on us. Elizabeth never asked for a refund, or exchange. She got her money’s worth going off on us. LOL.